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Frequently Asked Questions

How does the system manage member records?

The membership management system uses a single, unified database that centralises every member record. This means that any updates—whether for competitions, handicapping, or tee time bookings—are applied consistently across all modules, ensuring accurate, real‑time data.

What billing features are included?

The membership management software offers flexible payment options with automated recurring payments (subscription billing) and pro rata calculations. It also provides a full billing history and outstanding payment overview, so you can quickly access previous bills and keep track of recent transactions.

How does future scheduling work?

The advanced “future status” feature allows you to set up member category changes or access updates in advance. This automation ensures that when a scheduled date arrives, members are automatically updated, eliminating the need for manual adjustments during changeovers.

What communication tools does the system provide?

The club membership software includes a comprehensive email facility that supports bulk messaging and personalised PDFs for printing. It also offers SMS texting and printed letter options (for members without email), with a full tracking history for every communication, making it easy to recall past messages.





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